Our Birmingham Contract Management Team Continues To Evolve With The City!
Our central Birmingham portfolio is very much at the heart of our core cleaning operations – upon our inception in 2003 it was our sole aim to service Birmingham and the variety of facilities that make our city so great!
Over the past 21 years our organisation developed somewhat and we are fortunate to serve a number of iconic venues and market leading office building facilities within the city. As we have grown, so too has our city centre contract management team…
Overseen by Contract Manager Debbie Rhodes, we have established a robust Contract Management Support System with the internal progression of Dale Brewer and Melissa Rowe.
Initially starting their career as frontline Cleaning Operatives Dale and Melissa have displayed a genuine passion and desire to evolve within our business, supporting both Debbie and our ever-growing client base.
L-R: Paul Concannon, Director, Melissa Rowe & Dale Brewer Contract Management Support and Debbie Rhodes, Contract Manager Central Birmingham
As an Investors In People (IIP) accredited organisation, we have long championed the progression of our people and we understand the importance of operational staff evolving and flourishing into the long term. Day to day experiences are key to any managerial development but we also recognise the importance of providing formal external training provision so as to remain at the very cutting edge of both cleaning and management disciplines.
With this in mind Dale and Melissa have recently completed their IOSH Managing Safely Course whilst Dale has continued his professional evolvement with the completion of his NVQ Level 3 in Management.
A great achievement by both individuals, these courses will equip Dale and Melissa with the tools to support both our city centre cleaning teams and clients alike – ensuring we can continue to deliver the great service we pride ourselves upon!
Melissa and Dale with their certificates!
Debbie as Contract Manager couldn’t be prouder of Dale and Melissa upon the completion of their courses:
“I am really pleased for both Dale and Melissa! They have both shown great discipline to complete these courses alongside their day to day roles and I am excited to see them put their new-found skills into practice.
We have a variety of different contracts across the city and a variety of different cleaning teams, ranging from small 1 operative jobs to bigger, multi-team contracts whereby staff are cleaning at different times of the day and so having the support of Dale and Melissa has enabled us to offer comprehensive management to an array of staff and contracts.
This focus management is what sets us apart from other contractors and so I couldn’t be happier to see Dale and Melissa continue to grow professionally.
With a number of new exciting projects in the pipeline the completion of these courses is timely and we look forward to welcoming a number of new clients over the upcoming summer months as we continue to grow with Birmingham!”
Our philosophy of people development and recognising that we are a people business means the recent progression of Dale and Melissa are two fantastic examples of staff seizing the initiative to go above and beyond to enhance our service offering!
