Inspired to achieve @ the MAC – Management Day 2022!
On Thursday 17 November we clean held its first Management Day ‘post-COVID’ at the Birmingham educational and arts venue, the mac, a long standing we clean contract who are celebrating their 60th Anniversary year and therefore it provided a fitting venue for this key day in our organisation’s diary.
After a three-year hiatus following the COVID-19 pandemic, our 2022 Management Day provided the perfect opportunity for we clean Directors David Harker and Paul Concannon together with key Head Office and Operational Staff to reflect on the past few years as well as provide some thoughts on the future strategic direction for the business.
The cleaning industry and the landscape within which we operate has changed dramatically over the last 48-60 months and as a result the 2022 Management Day was that much more important, offering the ideal opportunity for the senior team at we clean to step back and analyse how we as an organisation have emerged stronger from the pandemic as well as delve into the pivotal factors that will enable us to continue pushing forward.
As always, Paul & David focussed on motivating and empowering the team to go above and beyond and continue to deliver the exceptional cleaning standards that has set us apart throughout our 19-year history with the aim to maintain steady organic growth, associate ourselves with like-minded companies into the longer term and thus further enhance the we clean brand through the delivery of service excellence!
In addition three critical aspects of our business were then presented to the wider Management Team with David Holmes-McClure, H&S Manager updating everyone on the ever-changing H&S legislation, identifying key accident / near miss statistics whilst encouraging the Management Team to continue to embrace our unique H&S culture we clean safe!
Jessica Powell, our newly appointed HR & Recruitment Co-ordinator covered off some of the key recruitment challenges facing the industry and how it is impacting upon our own frontline operations. Jessica was joined by Emma Clay from Life and Progress who discussed the Employee Assistance Programme (EAP) that has recently been launched by the Company to provide a fully confidential advice, support and counselling service to all staff across the business on a wide range of personal and work-related issues.
Next up were Pat O’Mara and Marie Matthews from Environmental Excellence, the UK’s leading training provider who we have worked very closely over a number of years in developing the knowledge base of our operational management and frontline cleaning staff. Pat and Marie talked through upcoming courses and the benefits of continual career progression within the cleaning industry through the implementation of disciplined and structured classroom and onsite training.
Finally Jack Dowdeswell, Sales & Marketing Manager and Matthew Wheeldon-Trigg, Internal Sales Executive gave an upbeat overview of the recent significant contract wins for the business whilst encouraging all management staff to support the wider sales strategy of increasing the ever growing client prospect bank with targeted leads and engaging with the various marketing channels used to promote the we clean brand.
The day was rounded off with an inspirational speech from Charlie Fogarty MBE, a talented teenager who aspired to be a professional football player who was left in a coma for four months after being hit by a car overtaking a bus when he was crossing the road resulting in him suffering a brain injury that led to Charlie spending six months in a children’s rehabilitation centre in Surrey.
We were very fortunate to have Charlie join our Management Day as he now tours English football clubs, schools, universities and corporate events across the UK as an inspirational speaker. Before the road accident in 2012, Charlie had just finished a four-year stint at Birmingham City FC’s Academy and was trialling for a professional playing contract with Milton Keynes Dons, but his life was turned upside down by the accident. Charlie had to learn how to talk, walk, dress, and perform basic tasks all over again.
His sheer grit, determination and passion to live life to its fullest, even after everything he has been through was hugely motivating and certainly put into perspective the current struggles we all face in the light of the economic, political and global turmoil affecting our lives.
Director Paul commented: “the journey Charlie and his family have been on since his tragic accident just over 10 years ago is truly inspiring – Charlie’s story clearly showed that through unwavering resilience, hard work, togetherness and genuine positivity ‘anything is possible’ and when Charlie finished his speech every single member of our team rose to their feet to applaud him wholeheartedly such was the feeling of admiration for what he has achieved in the face of his initial adversity“
Once again the Senior Management Team at we clean would like to place on record their sincere thanks to Damien Vincent, Head of Customer Services at the mac, and his team for looking after us so impeccably well throughout the day!