Management Day 2023 @ The MAC!
Today saw the we clean Management Team gather for our annual Management Day held at the popular educational and arts venue, the MAC Birmingham, which has been a longstanding contract for our organisation and a fitting venue for a key date in the Company calendar!
We Clean Management Day 2023
After another positive and growth fuelled 2022-2023 financial year our Management Day provides the perfect opportunity for we clean Directors and Management Staff to reflect on the past 12 month trading period as well as look ahead to the opportunities and challenges that will present themselves in the year ahead!
Whilst COVID-19 may well now be firmly in the rear-view mirror it’s impact on working patterns is certainly here to stay with remote / hybrid and collaborative working models now very much part of corporate UK!
Following on from previous Management presentations, Directors Paul Concannon and David Harker aimed to motivate and empower the team to continue to go above and beyond in delivering the exceptional managed cleaning services that has set us apart from industry norms throughout our 20-year history.
Company Overview
The day kicked off with Paul and David presenting the last financial year’s figures, covering key operational statistics and trends before moving on to highlighting some of the new contracts wins enjoyed throughout the year, further extending our contract portfolios whilst acknowledging areas for improvement across all aspects of our business functions.
The Directors detailed our longer-term business sustainability strategies encompassed within our internal management system we clean GREEN! Discussions also centred around the need for enhanced operator training relating to the impact of AI and how this will determine the future growth trajectory of the company as we continue to ‘partner’ with like-minded forward-thinking companies to consolidate the we clean brand and make it synonymous with delivering service excellence!
Specific presentations were provided by members of the wider management team on 4 key elements of our future sustainability plan:
- Health & Safety / Training
- Fleet Management
- HR / Recruitment
- Sales and Marketing
Health and Safety
Initially, David Holmes-McClure, H&S Manager talked us through all things Health & Safety – the bedrock of our service delivery and a facet which we are continually evolving and striving to improve. We have always championed our Health & Safety culture and with a deeper foray into new sectors over the past 12 months this discipline will continue to be of the utmost importance – in particular reducing risk and ensuring we clean managed sites are safe for our staff.
Fleet Management
Up next was Rachael Peacock, Procurement and Fleet Administrator who made her Management Day presentation debut and detailed how our company wide fleet is to be properly cared for and managed and what each person can do to ensure they are displaying the business in the correct manner.
She also discussed how we can now count upon 11 fully electric vehicles – over 40% of our fleet – and the hugely positive impact that has had on reducing our CO₂ g/km per mile and our overall environmental footprint.
HR and Recruitment
Following Rachael was Jessica Powell, our HR & Recruitment Co-Ordinator. Recruitment continues to pose a challenge industry wide and with unsettled and fluid labour markets the recruitment of the correct calibre of cleaning staff remains paramount in setting us apart from our competitors.
Likewise, with our frontline staff now numbering 600, a fully functioning HR department headed up by HR Director Gaynor Powell ensures we can fully support our staff to deliver service excellence.
Sales and Marketing
Last but not least to present from the we clean cohort was Jack Dowdeswell, Sales & Marketing Manager and Matthew Wheeldon-Trigg, New Sales Professional.
Jack talked through our wider sales strategy and recent significant wins as well as the various marketing channels that we exploit and what to look out for over the coming months. Matthew then discussed how everybody from frontline cleaning staff through to contract management can assist in his lead generation efforts and the sales tactics we deploy to ensure that all new clients are the right fit for the company.
Paul and David then rounded off the day with an inspirational video – which highlighted how as individuals we can contribute to a greater good and inspire each other to reach new heights both professionally and personally!
David Harker commented:
“As an organisation we are immensely proud that today was our 11th Annual Management Day event held at the iconic Birmingham landmark arts and educational centre the MAC! The 30 strong team present were briefed fully on the 2022/23 financial trading performance of the business and provided with comprehensive overview of the opportunities and challenges that the business will encounter as we move into 2023/24. We look forward with real optimism and determination to make the next 12 month trading period the most rewarding to date.“
Once again, the Senior Management Team at we clean would like to place on record their sincere thanks to Anna & Natasha in the MAC Hires Team for looking after us so impeccably well throughout the day – here’s to the next 12 months and beyond!
