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    We would like to congratulate all those we clean team players who have recently been awarded a 10 Year Service Award!

    A decade is a long period of time and over the last few years in particular the cleaning industry and the landscape within which our teams operate has changed dramatically.

    However, there are certain qualities and traits that will forever be required for cleaning staff to excel. Two of these qualities are loyalty and commitment, our staff work extremely hard, often rising early in the morning to ensure iconic venues and household names across the Midlands are ready for the working day and it gives us immense pride that over 35% of our employees have been doing this with us for 10 years or more!

    To have such a large percentage of our 500+ cleaning staff working with we clean for this length of time is outstanding in an industry that is often recognised as being a transient workplace setting and highlights the genuine career paths available to all staff working within our organisation!

    Christine Mitchell

    Christine has for the majority of her 10 years with we clean worked within our Solihull School Contract under Contract Manager Robb Paton but more recently she moved house and relocated near to Leamington Spa. In what turned out to be very timely fashion we were awarded the contract for Glide Utilities in Stoneleigh Park (Kenilworth) and more recently Pragmatic Consulting, who are also situated on the park, providing the perfect opportunity to continue her cleaning career with we clean!

    Christine is an immensely likeable character and now works closely with Richard Wharton our Contract Manager for this region, who commented:

    “Christine is a real character and a very genuine person, she is hard working and diligent in her cleaning roles and I can honestly say that she has never let me down. Paul Concannon Director is a real fan of Christine and told me that she would be a fantastic addition to my team and that has certainly been the case”!

    Richard continued by noting that “Our clients at both Glide and Pragmatic Consulting cannot speak highly enough of Christine and this is testament to the service she provides – nothing is ever too much trouble and she really is a pleasure to work with”!

    We Clean Director Paul Concannon alongside Contract Managers Richard Wharton & Robb Paton presenting Christine with her 10 Year Service Award.
    We Clean Director Paul Concannon alongside Contract Managers Richard Wharton & Robb Paton presenting Christine with her 10 Year Service Award!

    Linda Sheldon, Sandra Garbett, Kerry O’Rourke & Yvonne Orme

    • mark brayford linda sheldon min 5
      Linda Sheldon picture with our client, Corporate Facilities Manager, Mark Brayford!
    • yvonne orne min
      Yvonne Orme pictured with her 10 Year Service Award!

    Linda Sheldon has worked across a number of our ‘Black Country’ contracts, principally the prestigious West Brom Building Society and the region’s leading law firm Higgs LLP on the Waterfront near Merry Hill.

    Linda possesses a great work ethic and developed her passion for cleaning under the tutelage of our recently retired Contract Manager Lynn Gill where she evolved her supervisory skills before taking on the lead Housekeeping role at the state of the art West Brom Head Office Facility. 

    She has the complete trust of our client Mark Brayford, Corporate Facilities Manager who has long championed the excellent work she has carries out on a daily basis where in his words “she goes above and beyond”!

    Continuing with the West Brom Building Society there were also 10 year presentations to Sandra Garbett and Kerry O’Rourke who have been real mainstays of the early morning Head Office Cleaning Team for the past 10 years diligently carrying out their work with genuine enthusiasm to do the job right!

    Finally Yvonne Orme our Branch Cleaning Operative at Blackheath has finally received her 10 year award having had to wait for the presentation due to COVID restrictions but is one of the original in house West Brom Branch Cleaning Staff that transferred across to we clean back in 2010 and has consistently provided the branch staff at Blackheath with an excellent standard of cleaning. 

    Jane Shields Contract Manager for the West Midlands & Black Country Region commented: 

    “A big well done to all of the West Brom Building Cleaning Staff who have recently received their 10 Year Service Awards, they are all really hard working and committed team players who continue to exceed client expectations and are a real pleasure to work with on a daily basis making my job that much easier – thank you!”

    wbbs min min
    Sandra Garbett & Kerry O’Rourke receive their 10 Year Awards from Contract Manager Jane Shields and are pictured with our WBBS Cleaning Team!

    Julie Madigan, Joyce Strawford & Pauline Strawford

    Finally, it was an absolute pleasure to present 3 of our most committed cleaning staff at Solihull School George Hill Building with their 10 year service awards at this flagship Midlands educational establishment.

    It is very much a family affair on site with Julie Madigan our Location Manager being the daughter of Joyce and sister-in-law to Pauline. Julie has shown tremendous commitment to her role over so many years dealing with the challenges that school cleaning presents on a daily basis with total professionalism whilst continually supporting and encouraging her on site team.

    Joyce is a wonderful character and literally lives to work being extremely popular with the teaching staff on site as she remains a constant presence for so many whilst Pauline is a very polite and engaging Cleaning Operative who quietly goes about her work on a daily basis.

    Robb Paton Contract Manager for the Solihull School Contract commented: “I cannot speak highly enough of these 3 very dedicated cleaning operatives who have provided we clean with 10 years of committed service and have been such a pleasure to work with, they have provided me with genuine support to ensure that we meet the client expectations for delivering consistently high standards of cleanliness within this very modern school building.” 

    solihull school
    Julie Madigan, Joyce Strawford & Pauline Strawford receive their 10 Year Service Awards from We Clean Director Paul Concannon, Contract Manager Robb Paton & our client Chris McCall, School Marshal.

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    We are delighted and immensely proud to announce that we clean have been awarded the RoSPA Gold Award for its internal management of Health & Safety Practices, Policies and Standards!

    The RoSPA Awards scheme is the longest-running of its kind in the UK, and receives entries from organisations across the globe, making it one of the most sought-after achievement awards for Health and Safety worldwide. Currently, around 7 million people are directly impacted by the RoSPA Awards programme, but the scheme’s global influence is even wider – with nearly 2,000 organisations from 50 countries represented this year.

    We are officially RoSPA Award winners 1

    Organisations receiving a RoSPA Award are recognised as being world-leaders in Health and Safety practice!

    Leading our submission was ISO Administrator Amanda Headland and Company Health and Safety Manager David Holmes-McClure with Amanda commenting:

    “It’s a terrific accomplishment and an endorsement of the entire organisation’s commitment to safe working, we clean is not only a great place to work, but also a very safe one! We’re focused on consistently delivering a safer environment to work in, but we don’t cut corners to do it and this award is testament to that”.

    In order to achieve the accolade, we clean had to provide comprehensive evidence of a workable and effective health and safety management system by answering key performance questions and supporting the answers with a concise portfolio of relevant and evidence based documentation.

    David Holmes McClure added: “The RoSPA Awards encourages improvement in occupational Health and Safety management and contributes to raising standards overall. As an organisation Health & Safety is paramount and we place the utmost importance on workplace safety, ensuring our staff and clients alike can operate in as safe an environment as possible”.

    With the company reporting zero RIDDOR incidents for the past 3 years we clearly showed the RoSPA awards panel that we are leading the way in ensuring that both our frontline Cleaning Staff together with our Specialist Cleaning Team operate too the most stringent and impeccable health and safety practices!  

    Julia Small, RoSPA’s Achievements Director, said: “This is a fantastic and well-deserved accomplishment. All our award entrants demonstrate their unwavering commitment and passion for keeping people safe at work. By receiving this recognition We Clean Ltd join like-minded businesses and organisations worldwide, who represent the very best in their approach to Health and Safety. I would like to add my personal thanks for all the work that it has taken to secure this well-deserved award – congratulations to all those involved, who champion and drive up Health and Safety standards every day. You are a fantastic example to others in your sector.”

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    The recent shift in working patterns has been dramatically accelerated by the COVID-19 pandemic, with large workforces across the globe being confined to home-working when the virus was most rampant. Whilst the remote working trend was emerging prior to the pandemic, the onset of COVID-19 resulted in our daily lives being dramatically affected and organisations were forced into this new method, with it unlikely for us to ever return to the pre-COVID way of working, changing the office landscape forever.

    However, the commercial office space sector has shown great resilience, adapting to the ‘new norm’ and hybrid method of working. As such, demand for tenanted or co-working office space has surged through Q1 of 2022, with companies looking to test the waters post-pandemic rather than commit to long term leases and gauge how employees respond to office working following the COVID-19 pandemic.

    With this in mind a large number of our long-standing corporate and blue chip clients like The West Brom Building Society have also embraced the ‘new norm’, recently installing an extensive ‘Micro-Market – Self Service Café’ via Walsall based Coinadrink as well as introducing a number of multi-use workspaces throughout the facility geared towards maximising employees time when on-site and encouraging a collaborative working environment. 

    For nearly two decades we clean has been serving a wide and varied portfolio, and our management team possesses well over 80+ years of industry experience. As a result, we are well positioned to keep clients and their stakeholders safe. Daytime cleaning has become ever more prevalent following COVID-19 and is certainly something we as an organisation champion, with there now being a greater need for immaculately uniformed, highly trained Cleaning Technicians who operate within a very much public facing role, carrying out vital touchpoint cleaning across office ‘hotspots’ such as kitchenettes and washrooms.

    micro market 3 1
    David Bird carrying out important daytime cleaning.

    Within The West Brom’s, Providence Place facility in West Bromwich, we have provided a steadfast daytime presence, with David and Linda Bird, long-term employees across The West Brom Head Office and branch network carrying out these important roles.

    David and Linda are on hand throughout core business hours to respond to busier periods within the ‘Micro-Market’, replenish consumable stock across washrooms and carry out sanitisation cleaning.

    There are numerous benefits to a strong daytime cleaning presence:

    • Any spillages can be dealt with immediately
    • Symbolically, the presence of an immaculately uniformed Cleaning Technician helps alleviate concerns employees may have upon returning to the office.
    • Ensures minimal build up of dirt, bacteria and viruses, meaning workplaces remain both aesthetically and hygienically safe at all times.

    Contract Manager Jane Shields, who manages The West Brom’s Head Office and 36 strong branch network is confident of the benefits a daytime cleaning service brings:

    “David and Linda are exemplary employees, they have both worked for we clean for well over a decade and their experience is critical as I trust them to carry out important cleaning roles across the West Brom’s portfolio. They are always on-time, well uniformed and they are genuinely proud to be carrying out their cleaning roles. We often receive positive feedback from both our main client contact, Corporate Facilities Manager Mark Brayford as well as a number of The West Brom’s own employees.”

    micro market 5
    David and Linda Bird in The West Brom’s New Micro-Market!

    With ever increasing agile and flexible working environments, daytime cleaning is here to stay and in conjunction with Training Manager Duncan Thomson we are ensuring our staff and management are poised to keep clients and their staff alike safe, as the ‘return to work’ picks up speed and offices across the Midlands become busier and busier.

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    We are a people business, our 525+ frontline cleaning staff are at the heart of everything we do. Personal development and encouraging employees to form genuine and long-lasting careers with our organisation is why we continue to be Accredited as an Investors In People business.

    With this in mind, we are delighted to welcome the newest addition to our Head Office Team, Rajwant Kaur, Trainee Administrator who has joined us as part of a Business Apprenticeship scheme where she will be working as within our Administration Team alongside as well as continuing her education.

    We sat down with Rajwant to learn more about her and why she chose we clean as the starting point for her business career…

    raj ifnal min

    First off, tell us a little bit about yourself?

    I am from Kings Norton on the outskirts of Birmingham and have always grown up in the city!

    I am very family oriented and enjoy spending time with family, whether that be around the house or out for meals – and a I also love shopping with my friends!

    I would describe myself as very fun, outgoing, and confident for my age.

    When compared to an average 17-year-old I feel I am different in terms of wanting to go into the workplace and begin a career whereas a lot of my peers are going onto college and university.

    I went to Swanshurst Secondary School where I studied Business, History, Health & Social Care, PE and Drama and I feel this gave me a good foundation for what lies ahead in my career!

    What inspired you to embark on an apprenticeship?

    I have always been more of a practical and visual learner with the college / university route being more theory based I decided to embark on an apprenticeship where I could put into practice my practical skills. I couldn’t see myself following a course that was purely theory based!

    Due to the COVID-19 pandemic I didn’t go on work experience and so I feel i missed out on this opportunity and so was keen to go into a workplace and develop further.

    The fact I can gain important experience within a local business as well as earn a wage is also a big bonus.

    Why did you choose we clean?

    After researching the organisation, I liked the company’s values and what we clean as a business stands for. The fact it is a local business with hands on management was also a big plus as I felt that would be important as I begin my working career.

    As part of me looking for an apprenticeship scheme I researched other companies and opportunities but we clean stood out and I knew I would be a good fit and things have gone really well so far.

    What does your role entail within our Head Office Team and how does it support your Apprenticeship?

    On my very first day I received a full induction from the we clean Training Manager Duncan Thomson whose passion for the business and the cleaning industry as a whole provided me with a great insight into the opportunities that lie ahead whilst Gaynor Powell HR Manager walked me through the company policies and procedures.

    Essentially, I will be undertaking an Administration roe supporting and working closely with Rachael Peacock, Procurement and Fleet Administration. So far I have predominantly focused on learning more about the business and the importance of customer service in answering phones and emails in a very professional manner.

    I have also helped transfer data across company systems as well as collate mileage for the company vehicle fleet.

    All the above has aided me in my apprenticeship so far because it is helping me to improve my communication skills as I liaise with my colleagues and clients.

    How do you see your career progressing and what do you hope to get out of the apprenticeship?

    I certainly hope to develop firstly as a person, but also professionally In my role and I want to further my all round skills. I feel I have a good work ethic and this will hold me in good stead as I progress with we clean. It is inspiring to see so many females within the business who have furthered their careers and I hope to do the same.

    My apprenticeship will last for a year which is a Level 2 Customer Service qualification and I then hope to progress onto Level 3 Business Administration and then onto Level 4 and hopefully gain a long-term, full time position with we clean.