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    We are absolutely delighted to welcome Julia Morris back into the we clean team, restarting her career with the organisation following her first role back in 2006!

    In what is truly a ‘Good News’ story Julia has returned to her roots at our highly valued client, the Birmingham Hippodrome, as a Day Time Front of House Attendant!

    We genuinely encourage all frontline staff to develop careers with our organisation and to develop as both individuals and professionals. However, external factors or building management changes can sometimes mean that career paths are not always straightforward, making it all the more special when staff return to work with us…

    Julia’s we clean journey began in 2006 following our appointment as the approved cleaning contractor for the Birmingham Hippodrome – a big leap for a 3 year old cleaning company still in its infancy!

    Julia TUPE transferred into the team, operating as Day Time Janitor, a public facing and fast paced role which she excelled in with her strong work ethic and positive attitude before leaving in 2009 to start a family!

    Following a 5 year hiatus Julia then rejoined we clean in another Day Time role, as a Housekeeper within Brindleyplace Building No. 4, working closely with our Internal Cleaning Manager, Baba Seckan (who is now working for us within One Centenary Way in Paradise).

    A slightly different role, in a commercial office environment instead of a venue, Julia adapted and continued to provide an outstanding level of service – displaying real attention to detail and carrying out her role with great discipline.

    Unfortunately, through a change of ownership and managing agent at Brindleyplace our cleaning contract ceased across the estate in September of 2023, leaving staff with the option to transfer to the new provider.

    Julia, after a lengthy career with we clean including a starring role in both our company video ‘A Day In The Life’ and on the cover of the 4th edition of our in-house magazine, The Clean, was keen to remain with the business.

    Thankfully, a suitable full time position became available that was perfect for Julia!

    A return to where she first started with the organisation, and a wonderful full circle moment as she rejoined our Birmingham Hippodrome Team once more as Day Time Front of House Attendant!

    Julia Morris (inside L) pictured with David Holmes-McClure, Health & Safety Manager (L), Yvette Meade, Internal Cleaning Manager Birmingham Hippodrome (inside R) and Paul Concannon, Director (R)

    For Julia to return to the role she first carried out all those years ago is a truly special moment, and we couldn’t be more delighted to welcome her once more back into the team with Director Paul Concannon commenting:

    “We are so pleased to see Julia back with her we clean family at one of our most prestigious contracts!

    Julia fully embraces our company ethos and I have no doubt that she will once again provide a very professional, reliable and passionate cleaning service to the Birmingham Hippodrome.

    The Birmingham Hippodrome is more popular than ever with over 600,000 patrons per annum that visit to see a whole array of varying performances – but they can be rest assured that Julia will play her part in making that experience as special as it can be!”

     

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    We are delighted to have recently awarded longstanding Cleaning Operative, David Bird, his 10 Year Service Award!
    A true ‘Black Country gent’, David has been a mainstay within the regions key and most respected financial institution namely, The West Brom Building Society (WBBS)!

    David Bird (C) receiving his 10 Year Service Award alongside Adele Hayward, Head of Operations, Mark Brayford, Corporate Facilities Manager, We Clean Director, Paul Concannon and Contract Manager Jane Shields.

    A decade is a long period of time and over the last few years in particular the cleaning industry and the landscape within which our teams operate has changed dramatically but there certain qualities and traits that will always stand the test of time within our industry and that is loyalty and commitment.

    Our staff work extremely hard, often rising early in the morning to ensure iconic venues and household names across the Midlands are ready for the working day and it gives us immense pride that nearly 30% of our employees have been doing this with us for 10 years or more.

    To have such a large percentage of our 600+ cleaning staff working with we clean for this length of time is outstanding in an industry that is often recognised as being a transient workplace setting and highlights the genuine career paths that are available to all staff working within our organisation!

    Kicking off his career with we clean all those years ago David was initially under the tutelage of our retired Contract Manager Lynn Gill who helped mould David into the highly skilled and diligent Operative that he is today, complimented by a wonderful ‘work ethic’ he has been able to service The West Brom’s state-of-the-art Head Office for many years achieving excellent results.

    More recently, he has worked closely with Contract Manager Jane Shields, who commented:

    “David is a very unassuming member of our team and simply gets on with his work, day in day out. I count myself fortunate to have him within the team and I am very proud to see him join the coveted ’10 Year we clean Club’!

    Another person who has witnessed David’s growth and development over this time is Mark Brayford, Corporate Facilities Manager at The West Brom. Mark has always championed our on-site staff to develop both personally and professionally, commenting:

    “David is a popular member of the we clean team at the WBBS Head Office. He is well known and liked and has a reputation for his helpfulness and a passion to maintain the high cleaning standards set. Nothing is ever too much trouble and we value David greatly and congratulate him on the recognition of his 10 Years of committed service.”

    David is very much we clean, his professionalism, humility and that overriding sense of integrity epitomises completely our unique Company Ethos with a desire and passion to do the job right!!

    Well done David we are proud to have you in our team  – here’s to the next 10 years!”

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    Our central Birmingham portfolio is very much at the heart of our core cleaning operations – upon our inception in 2003 it was our sole aim to service Birmingham and the variety of facilities that make our city so great!

    Over the past 21 years our organisation developed somewhat and we are fortunate to serve a number of iconic venues and market leading office building facilities within the city. As we have grown, so too has our city centre contract management team…

    Overseen by Contract Manager Debbie Rhodes, we have established a robust Contract Management Support System with the internal progression of Dale Brewer and Melissa Rowe.

    Initially starting their career as frontline Cleaning Operatives Dale and Melissa have displayed a genuine passion and desire to evolve within our business, supporting both Debbie and our ever-growing client base.

    L-R: Paul Concannon, Director, Melissa Rowe & Dale Brewer Contract Management Support and Debbie Rhodes, Contract Manager Central Birmingham

    As an Investors In People (IIP) accredited organisation, we have long championed the progression of our people and we understand the importance of operational staff evolving and flourishing into the long term. Day to day experiences are key to any managerial development but we also recognise the importance of providing formal external training provision so as to remain at the very cutting edge of both cleaning and management disciplines.

    With this in mind Dale and Melissa have recently completed their IOSH Managing Safely Course whilst Dale has continued his professional evolvement with the completion of his NVQ Level 3 in Management.

    A great achievement by both individuals, these courses will equip Dale and Melissa with the tools to support both our city centre cleaning teams and clients alike – ensuring we can continue to deliver the great service we pride ourselves upon!

    Melissa and Dale with their certificates!

    Debbie as Contract Manager couldn’t be prouder of Dale and Melissa upon the completion of their courses:

    “I am really pleased for both Dale and Melissa! They have both shown great discipline to complete these courses alongside their day to day roles and I am excited to see them put their new-found skills into practice.

    We have a variety of different contracts across the city and a variety of different cleaning teams, ranging from small 1 operative jobs to bigger, multi-team contracts whereby staff are cleaning at different times of the day and so having the support of Dale and Melissa has enabled us to offer comprehensive management to an array of staff and contracts.

    This focus management is what sets us apart from other contractors and so I couldn’t be happier to see Dale and Melissa continue to grow professionally.

    With a number of new exciting projects in the pipeline the completion of these courses is timely and we look forward to welcoming a number of new clients over the upcoming summer months as we continue to grow with Birmingham!”

    Our philosophy of people development and recognising that we are a people business means the recent progression of Dale and Melissa are two fantastic examples of staff seizing the initiative to go above and beyond to enhance our service offering!

     

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    Crucial to the development of any organisation is the passion and hunger to evolve and grow – both as a collective and as individuals!

    An example of this would be Jessica Powell, HR & Recruitment Advisor who recently completed her CIPD in People Management, Level 5!

    L-R: Director, David Harker, HR & Recruitment Advisor, Jessica Powell, HR Director, Gaynor Powell and Director, Paul Concannon!

    It has long been our philosophy to encourage all of our employees to be the very best they can be and Jess is a fantastic example of seizing the initiative to go above and beyond within further education to enhance her day to day role at we clean!

    We sat down with Jess herself to discuss her role within our organisation, the modules within a People Management Course and how this will help benefit both Jess and our staff:

    So Jess, tell us about your role?

    In my role as HR & Recruitment Advisor, I work closely with HR Director Gaynor within our HR Department here at Head Office. This is a busy and varied role that entails all aspects of HR and Recruitment – supporting the ever-growing number of frontline cleaning staff within the business, which we are proud to say is now over 600!

    On a day to day basis my role focuses on the whole employee lifecycle, from onboarding and helping new starters, promoting and evolving the company culture and driving our ‘people first ethos’ as well as managing any Employee Relations matters that arise.  

    With such a large frontline cleaning team, there are often queries from staff and I genuinely enjoy resolving these and I do my utmost to make them feel comfortable and supported within we clean.

    From a recruitment perspective, I manage the full whole process, liaising closely with our operational teams to ensure we source the very best candidates for our clients. In recent times due to accelerated growth we can take on anywhere from 10-20 new staff every fortnight so it is essential that we are always working to meet the ever growing demand and ensure that all of these new starters are properly inducted into the business. We are always on the lookout for new talent!

    Congratulations, on passing your CIPD in People Management Level 5, what modules did the course cover and how did you find it?

    This qualification covers all aspects of ‘People Practice’ including:

    • Talent Management and Recruitment
    • Reward & Recognition
    • Organisational Culture
    • Employment Law

    The course has offered me a really good insight into the CIPD’s standards, building to my existing knowledge base to allow me to excel in my role.

    Previously I studied Law at University, specialising in Employment Law. This degree enabled me to start my CIPD qualifications at Level 5 and it was great that I could continue my educational journey – I have significantly benefited from the course and it has given me a great framework for future projects that we are looking to undertake within the HR department and the wider company.

    Participating in the course has given me the confidence to carry out my role to the very best of my ability and continue to support our people function.

    Whilst enrolled on the course I studied outside of we clean at college for one day per week.  This was challenging as I had to balance both my professional career and workload with the course plus along with all of the extra hours spent studying. All the hard work was worth it however, and it has been really rewarding completing the course!

    LHow will the course benefit both you and our frontline staff?

    On the course I was exposed to the workings of other similar companies and it was great to receive insight into the functions that other HR Departments are carrying out from both a staff support perspective and in terms of business culture.

    Within we clean we place great emphasis on supporting our staff, the course weighed heavily in on this facet and that means I now have a whole host of ideas to bring back with me and apply. The course has been so beneficial and I am excited to begin putting it into practice!

    What do you enjoy most about working for we clean and the cleaning industry as a whole?

    It is great to work for an organisation that has a strong ‘people first’ culture and genuinely cares for its staff.  The cleaning industry is typically associated with high staff turnover whereby frontline staff hop from one job to the next but I am proud to be helping our organisation in bucking this trend and helping staff to form long-term futures with we clean!

    Working with an experienced HR Director over the past few years has inspired me to pursue my career within HR and the cleaning industry!  

    I have now been working at we clean for just over 2 years and have enjoyed every second, I would like to thank Directors Paul and David for supporting me in the development of my professional career – I am keen to aim for CIPD Level 7 now and excited by what my immediate future within the business holds!

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