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    Ten years ago Lynn joined we clean, full of industry experience and a passion to succeed, Directors Paul and David knew they had made the right choice in convincing her to TUPE across to the business.

    Lynn initially joined as Site Cleaning Manager at the old West Bromwich Building Society Headquarters, before progressing to Contract Manager.

    However, Lynn hasn’t had it easy, she doesn’t hold a driving license and had to prove that she could fulfil the demanding role of Contract Manager by utilising public transport.

    Lynn with Mark Brayford and We Clean Ltd Directors, Paul Concannon and David Harker.

    Another notable ten year celebration is our anniversary with The West Bromwich Building Society. We are immensely proud to provide cleaning services to such a prestigious company and we are privileged to have built a great business relationship with The West Brom and especially Mark Brayford, Corporate Facilities Manager who commented: “Over the 10 years I have developed a great rapport with we clean Directors Paul and David as well as Lynn Gill who it has been a pleasure working with. I can trust them to provide consistently high levels of service each day, and any problems that do arise, are always dealt with quickly in an efficient manner.”

    We would also like to congratulate Carl Turner and Karyn Reid on their 10 Year Service Awards. Both Carl and Karyn have been outstanding Operatives throughout their decade with the business and they play pivotal roles within Lynn’s team.

    As Lynn enjoys her 10 Year Anniversary, we sat down with her and asked her a few questions about her career on the buses:

       1. You’ve been with we clean for 10 years now, how would you sum up your time with the company?

    I have found my time with we clean a challenge at times, but that is the nature of the job and the industry we work in. I must say that I have been in the cleaning business for over 43 years and I’m yet to see another company better than we clean. Everyone is caring, (Directors) Paul & David treat us as if we’re extended family.

    Lynn and her team of Cleaning Operatives at The West Brom.

        2. Carrying out the role of Contract Manager by only using public transport is very impressive. How have you coped without a car throughout your time in the cleaning industry?

    It’s all in the planning, I research buses and train times and ensure that I know quickest way to get there. I have been doing this a long time so my knowledge is pretty good, but the internet helps a lot too. Also, I’m always meeting lots of interesting people. It’s a great way to interact and communicate with various people and I can also promote the business with whoever I happen to be chatting too.

        3. The West Brom and we clean also celebrated their 10 year anniversary. What are some of the challenges of managing such a prestigious contract, and how do you ensure things run smoothly?

     I can’t believe we started The West Brom contract 10 years ago. It really has flown by and so much has happened in that time. Just 18 months ago they moved into their amazing new headquarters, we helped facilitate the move which was exciting but also a big challenge. May I add that we have a great team at the West Brom and they do a splendid job. I’m lucky in that I’m blessed with excellent Cleaning Operatives who apply themselves so well each day.  I really do care about the team and it gives me a lot of pleasure to see the contract running smoothly.

          4. How has your relationship with Mark Brayford, Corporate Facilities Manager, developed over the years?

    Myself and we clean have built a great relationship with Mark Brayford. He likes the fact that if there is a problem, he is able to simply pick up the phone and we can sort it out the same day. He doesn’t have to worry about the cleaning contract, that’s our job. I have always told him that if he has to worry about the cleaning, then I’m not doing my job right. 

     

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    The cleaning industry and the law industry are by nature, two completely different industries. However, there is one thing that a law firm and a cleaning company should share: the desire to deliver exceptional quality to its client base, and create the right first impressions.

    Contract Cleaning Birmingham - First Impressions Count

    Camisha Webb, Cleaning Operative

    In recent years the Midlands has gone through an impressive economic revival and has become the start-up capital of the UK.

    Although with that being said, two well-established Midlands law firms are still thriving.

    Higgs & Sons, based at the Waterfront Business Park in the heart of the Black Country, was formed in 1875. Throughout its 142-year history the firm has always placed a strong emphasis on long-term relationships, reputation and community. 

    One of the best-known firms in the region, Higgs’ growth has been fuelled by nurturing relationships with people and businesses, a market often overlooked as organisations continue to expand.

    “At Higgs & Sons we constantly strive to deliver a combination of the very best legal advice with the highest levels of client care.” Comments Managing Partner Paul Hunt.

    “Extremely proud of our heritage, we are now an innovative, forward thinking full service law firm which meets the needs of clients on a regional, national and indeed international basis.”

    Higgs chose We Clean to take over the daily cleaning operations at their Waterfront offices in 2014 after Michael George, Buyer and Facilities Co-Ordinator, saw they shared similar values, “First impressions are so important. We Clean helps us make the right one to our client and we are able to trust them to deliver their services consistently.”

    First Impressions Count

    Another Midlands law firm with rich Birmingham history is Gately Plc. Founded in 1808 they have earnt a reputation for down to earth, commercial legal advice which helped them become the UK’s first commercial law firm to list on the AIM market of the London Stock Exchange. 

    Acting for a variety of clients including both major UK companies as well as SME’s, Gateley have branched out both nationally and internationally with seven offices throughout the UK and one in Dubai.

    Tim Connolly, Head of Facilities and IT commented “We Clean have been our contract cleaning company for over 11 years and have always provided an excellent level of service ensuring that we have a clean and welcoming environment for our clients, staff and visitors.”

    First Impressions Count

    With a relationship dating back to 2006, We Clean and Gateley have built a solid partnership in the heart of Birmingham’s professional service district!

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    A World Class Destination

    Located in the heart of the UK, nestled within the peaceful North Warwickshire countryside is MIRA Technology Park. This innovative campus is Europe’s largest automotive R&D cluster, offering a range of serviced offices, workshops and R&D facilities for automotive companies.

    An aerial view of the expansive MIRA Technology Park.

    Boasting 35 different companies along with 38 major testing laboratories and 100km worth of test track, MIRA Technology Park has grown to become a leading centre of excellence and a proving ground for the world’s engineering elite.

    The HORIBA MIRA and we clean working relationship dates back to early 2015 and with a full time Site Cleaning Manager, Karen Lord, and 34 Cleaning Operatives, this large and detailed contract is one which the Rubery-based cleaning firm are immensely proud to be associated with.

    The Role We Clean Ltd Play at MIRA

    The Site Cleaning Team liaising with Mark Rogers, MIRA Facilities and Maintenance Manager, about the day’s cleaning activities.

    Supporting Karen in her demanding role is part time Assistant Manager, Jean Green, who with a wealth of cleaning industry experience has worked on-site at MIRA for over 20 years and she has seen the Technology Park undergo various new advances:

     “I feel honoured to have worked on this site for so many years, and it has been amazing to see how the MIRA technological complex has evolved into this automotive centre of excellence and I feel the we clean team take great care with regards to the cleaning side of things remarkably well.”

    Jean Green cleaning the windows of the MIRA Technology Park atrium.

    HORIBA MIRA are showing no signs of slowing down as they continue to revolutionise the engineering industry and attract the globe’s biggest brands.

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    As the most successful Business Improvement District in England, Westside BID Manager, Mike Olley is constantly working towards creating a more attractive and brighter business environment within Broad Street and the surrounding areas.

    One of the key areas in which Mr Olley looked to achieve a brighter environment, was to ensure the entire district, was both safer, and cleaner.

    Mike Olley, Westside BID Manager.

    By employing dedicated security staff to patrol the area, and by teaming up with local cleaning firm, we clean, Mike Olley is truly investing in a cleaner and safer Birmingham.

    “What was originally Broad Street BID – which is now Westside – was actually a pioneer BID, in that it was one of the first in the country. We purely operate on behalf of businesses, and with an overwhelming yes vote, we are confident that we are successfully improving the area and helping the businesses we are associated with.”

    Westside BID’s brighter business environment comes as a result of Mike and his team, wanting to make a difference:

    “We struggled in the past to get the cleaning aspect right, and so we decided to look for a local cleaning company to take on the role. After witnessing the fantastic services, they provide within Brindleyplace it was clear that We Clean would be able to offer us the best service, after already having such an assured association with Birmingham.

    “Sean Wright the Cleaning Operative from we clean delivers a fantastic service and makes a real contribution to what we’re doing here.”

    Sean Wright with his ‘Dee Richards’ Pride Award.

    Westside BID’s goal is to be re-elected every 5 years, and so it was essential that Sean was not only an exceptional Operative, but a polite and sociable person who would be immaculately uniformed too.

    Through this collaboration, and Westside BID’s ambition to constantly improve, Broad Street continues to be some of the most vibrant and successful locations in the City.